Citizens' offices in Heidelberg will close earlier on July 10th - act now!

Citizens' offices in Heidelberg will close earlier on July 10th - act now!

On Thursday, July 10, 2025, the citizens' offices in Heidelberg will close at 3 p.m. for organizational reasons. This decision affects the offices in the old town, Boxberg/Emmertsgrund, Handschuhsheim, Kirchheim, Neuenheim, Pfaffengrund, Rohrbach, Wieblingen and Ziegelhausen/Schlierbach, as well MRN News reported.

For citizens who need to attend to urgent matters, the Bürgeramt Mitte is available from 3 p.m. to 4 p.m. on the day in question. In addition, the virtual citizens' office, the driving license office and the vehicle registration office are also open until 4 p.m. Appointments can be made conveniently online at termin.heidelberg.de be booked.

A wide range of services in the citizens' offices

The citizens' offices in Heidelberg act as central contact points for numerous administrative matters. This includes, among other things, registering residences, applying for passports and ID cards and vehicle registrations. Those interested can also consult the Building and Living Competence Center, which offers support with questions relating to housing and construction.

The accessibility of the offices is guaranteed for all citizens; information on accessibility is available below www.heidelberg.huerdenlos.de visible. It is also advisable to make an appointment in advance to minimize waiting times.

Virtual services for more flexibility

Heidelberg also offers a “Virtual Citizens’ Office”, which makes it possible to carry out many services from home via video call. There are also numerous online forms available that also make access to city services easier.

In emergency situations, replacement passport documents can be issued by the Federal Police at border crossings and airports. From May 1, 2025, only digital photos from certified providers will be accepted for issuing ID cards and passports. These photos can be taken in almost all citizens' offices, with the exception of Wieblingen and Pfaffengrund, or can be taken at drugstores and photographers.