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SCANDAL: Six-hour internet outage in Nürtingen – customers shocked!
The internet will be out in Frickenhausen and Nürtingen between midnight and 6 a.m. on September 10, 2025. The reason is maintenance work.
SCANDAL: Six-hour internet outage in Nürtingen – customers shocked!
Catastrophic news for all users in Nürtingen and Frickenhausen! An unprecedented six-hour internet and telephone outage is imminent. On Wednesday, September 10th, all data traffic from the provider NT-net will come to nothing between midnight and 6 a.m. According to ntz.de, this means a disaster for numerous citizens that has not happened in the region for years!
Cause of the triple shock? Planned maintenance work that is absolutely necessary in order to have to relocate a fiber optic connection - a “simple” measure that, however, has a huge impact on the entire infrastructure. It seems like a bad nightmare for those who rely on a stable internet connection! The provider NT-net, which not only supplies Nürtingen but also the neighboring community of Frickenhausen, is planning this “sensational” work without taking the users into account.
A City in Panic: What Does That Mean for Citizens?
Imagine: six hours without internet! Nothing works anymore - no streaming, no social media, no phone calls! An absolute horror scenario! Consumers are not simply helpless in this context. You have rights! That's what she reports Federal Network Agency That anyone affected by such an outage must first inform their provider about the disruption. An approach that simply seems absurd when you consider that it is the provider itself that is causing the problems!
If the fault is not resolved within 24 hours, the providers even have to provide information about the ongoing troubleshooting measures. If the devastation spreads over several days, affected consumers can even demand financial compensation. Beyond the legally prescribed amounts of 5 euros from the third day up to 20% of the monthly salary from the fifth day, this could be a considerable amount! But consumers have to take action, because the Federal Network Agency does not automatically enforce any claims!
How do those affected react?
The consumer advice center offers a way out of this nightmare: claim compensation! Disruptions caused by the provider's negligence can be eliminated through a legal approach. But be careful: In order to take action, those affected must specifically quantify and prove the damage, which in many cases represents an additional obstacle. Examples from practice show that contracts for mobile phone connections or Internet sticks in particular have to be bought at a high price if the landline connection breaks down!
Fast internet is a fundamental right! That's what the experts at the consumer advice center say. Those affected have full support to withdraw from their contracts without notice if necessary if the conditions are not met. But here too, proof is crucial! Users need to measure their internet speed before and after the disruptions to be on the right side of things.
The thrilling race against the clock has begun! Will the citizens of Nürtingen and Frickenhausen overcome the disruption or lose the fight for their rights? The pressure on NT-net is increasing and the sensitive consumer questions remain! Find out more about your opportunities and solutions on the website Consumer advice center and stay informed about the situation!