Stuttgart is introducing online appointments for driving licenses from Monday!

Stuttgart is introducing online appointments for driving licenses from Monday!

From Monday, October 30, 2025, the city of Stuttgart will introduce online appointments for the driving license office. This is happening as part of a comprehensive project to expand the digital citizen service offering in the region. Loud SWR It is planned that online appointment booking will be mandatory for most driving license office services from November.

The innovation affects several services, including initial applications, transfers and the exchange of driving licenses. The city administration's goal is to better control customer flows and improve service quality in the long term. Critical voices had recently expressed concerns because long waiting times and lack of appointments had led to dissatisfaction among citizens.

Advantages of making appointments online

There are several benefits to introducing an online system. This will not only make planning easier for the city of Stuttgart, but will also make spontaneous visits to the driving license office impossible. Instead, customers are encouraged to check the website regularly for appointments available at short notice, particularly as additional appointments are opened during the day following canceled bookings. It should also be noted that appointments can be booked a maximum of three weeks in advance.

To better understand the terminology that plays a role in this digital transformation, it is interesting to know that the term "online" as a noun denotes the Internet, while "on line" as a preposition and noun has various applications to describe certain physical or metaphorical lines, as in the discussion of the digital and physical service that are important in city administration. Ell Stack Exchange highlights the differentiation in more detail.

Integration into citizen service

The changes in Stuttgart are in line with nationwide initiatives to digitize government services. A prominent example of this is the service portal in Berlin, which combines all services in a central database, the DLDB. This structure not only allows for efficient management, but also ensures that information is consistent and up-to-date. Berlin.de informs that every service in the DLDB receives a unique identification number and can therefore be easily assigned.

With the introduction of online appointments in Stuttgart, a further step is taken into the digital future of administration. The city administration is aiming to increase the quality of service and at the same time better meet the needs of its citizens. It remains to be seen how the new regulations will affect customer satisfaction.